Website Fulfillment Policy

Introduction

Thank you for choosing Jay Haussman Media LLC. We strive to ensure a seamless and satisfying experience for our customers. 

This Fulfillment Policy outlines the terms and conditions related to the delivery of products and services purchased through our website.

Order Processing

Order Confirmation: Upon successful placement of an order, you will receive an order confirmation email containing details of your purchase.

Order Processing Time: Orders are processed within 1-2 business days. 

Orders placed after 5 PM or on weekends/holidays will be processed on the next business day.

Shipping & Delivery

Shipping Methods: 

We offer various shipping options including standard, expedited, and overnight shipping. 

The shipping method can be selected at checkout.

Shipping Costs:

Shipping costs are calculated based on the shipping method selected and the destination of the order. 

The total shipping cost will be displayed at checkout.

Delivery Time:

Delivery times vary based on the shipping method selected and the destination. 

Standard shipping typically takes 3-7 business days, expedited shipping takes 2-3 business days, and overnight shipping takes 1 business day.

Digital Products

Immediate Delivery: 

Digital products are available for download immediately after purchase. 

You will receive an email with a download link.

Access Issues:

If you encounter any issues accessing your digital product, please contact our support team at [email protected] for assistance.

International Shipping

Availability: 

We ship to selected international destinations. 

Please check the list of available countries at checkout.

Customs & Duties: 

International orders may be subject to customs duties and taxes. 

These charges are the responsibility of the customer and are not included in the shipping cost.

Order Tracking

Tracking Information: 

Once your order has been shipped, you will receive a tracking number via email. 

You can use this tracking number to monitor the delivery status of your order.

Tracking Issues: 

If you experience any issues with tracking your order, please contact our support team at [email protected].

Order Modifications & Cancellations

Modifications: 

If you need to modify your order, please contact us immediately at [email protected]. 

We will do our best to accommodate your request if the order has not yet been processed.

Cancellations: 

Orders can be canceled within 24 hours of placement. 

After this period, we cannot guarantee cancellation as the order may have already been processed.

Returns & Refunds

Return Policy: 

For details on our return policy, please contact us at [email protected].

Refunds: 

Refunds are processed within 7-10 business days after receiving the returned product. 

Refunds will be issued to the original payment method.

Customer Support

Contact Information: 

For any questions or concerns regarding your order, please contact our customer support team at [email protected].

Changes to This Policy

We reserve the right to update or modify this Fulfillment Policy at any time. 

Any changes will be effective immediately upon posting on our website. 

Please review this policy periodically for any updates.

Conclusion

We are committed to providing you with a positive shopping experience. 

If you have any questions or require further assistance, please do not hesitate to contact us.